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Frequently Asked QuestionsDONATE NOW BUTTON GRAPHIC

(If you do need more information, contact Diane Faulkner at dfaulkner@councilonaging.com or call 707-525-0143 ext. 115)

Am I eligible to get Meals on Wheels?

Seniors 60 years of age and older who are homebound and/or unable to shop and cook are eligible to receive Meals on Wheels. You may also receive Meals on Wheels if you are the caregiver/spouse/companion of a 60+ senior who is receiving meals.

Where do I get an application?

You don’t need to fill out an application. We start our intake process over the phone in a very simple format. Just call 525-0383.

How much does it cost?

Because we are a private non-profit and not a government agency, we rely on donations. So, we ask for a donation of $4.00 per meal, but recognize that some clients may not be able to afford that amount. We do ask that clients donate whatever they are able to for their meals.

Do I pay the driver every day?

No. Each month we will send you a statement of the number of meals we delivered to you the previous month. There will be a return envelope with that statement. Just put whatever donation you can afford in the envelope and mail it back to us rather than giving it to your driver.

What if I can’t afford to send you any donation for my meal?

We will continue to deliver meals to you. Our program is not based on ability to donate for the meals; it is based on the need for balanced, fresh meals to help keep our clients independent and healthy.

How many days a week can I get meals?

We can deliver one meal per day per person Monday through Friday. With our Friday meal delivery, we can also deliver fresh meals for the weekend. These can be reheated in a microwave or conventional oven.

What kind of food do you serve?

Because we prepare and deliver over 1,000 meals per day, our program is based on a single Heart Healthy menu per day. Over the course of a month, the meals will range from casseroles to turkey and gravy. We serve special meals for Thanksgiving and Christmas. Each meal includes a protein, a vegetable, a starch, milk, juice and fruit or dessert. Vegetarian meals are available.

What types of meals do you serve?

Our meals are very well balanced and meet one-third of the daily nutritional requirements for seniors. We provide the following choices:

Heart Healthy: low sodium, low fat

Diabetic: no concentrated sweets

Vegetarian: lacto-ovo vegetarian

Can I order what I like, or substitute for meals I don’t like?

Yes. Meals on Wheels introduced in January 2017 its “Choice Meal” plan offering clients four different, delicious entrées to choose from on a daily basis, instead of just one option. The ordering system chooses which of the four items will be selected for a client on a given day, based on ratings the client assigned to all entrees during a survey.

However, we do plan our menus a month ahead and each client gets a new menu at the beginning of every month. If you have an allergy or aversion to an item we have on the menu, you will have time to make other arrangements for that meal and to cancel delivery for that day.

Can I call you every day to order for the next day?

No. Because we prepare so many meals each day and need to be careful of our food costs, we require that we have an established delivery pattern for each client. Of course, that pattern can be changed when necessary, with a minimum of 24 hours notice.

Can you deliver my meal for dinner?

Our meals are cooked in the morning and our delivery routes are designed to enable us to get the maximum number of meals to the maximum number of clients during a working day. Based on our current capacity, that means that meals are delivered as early as 9:30 am.

What time of day will it be delivered?

It depends on where you live. In Santa Rosa, your route may get meals as early as 9:30 am or as late as 3:00 pm. The meals will be delivered at about the same time every day. In surrounding communities, meals generally arrive around lunch time.

Can you leave the meal at my doorstep or in a cooler if I am not home?

No. We cannot risk our clients’ health by leaving uneaten food un-refrigerated for an unknown period of time. We can leave the meal in your refrigerator if you are willing to leave your door unlocked, or we can leave it with a neighbor if you let us know in advance. We will work with you on the best plan for handling these occasions.

I am disabled; can I get Meals on Wheels?

You are eligible to receive Meals on Wheels if you are 60 years of age or older or are the spouse/companion of a 60+ senior who is receiving meals. Unfortunately, disability alone does not qualify you for this senior program.

How is the program funded? Isn’t Meals on Wheels a government program?

Meals on Wheels of Sonoma County is a program of the Council on Aging of Sonoma County, which is a private non-profit established in 1966 to serve local seniors. Only 38% of our annual budget is provided by State and Federal funding under the Older Americans Act. The rest of the money we need each year is generated through donations from clients and the general public, fundraising events, and grants.

I used to get Meals on Wheels in Michigan. Their program provides lunch and dinner, and I’d like to get the same meals here. Can I?

Meals on Wheels programs are a product of local county and non-profit agencies, and are designed to serve the needs of their own seniors. So each program will offer different services.

For additional information please call 707-525-0143 ext. 135 or email dfaulkner@councilonaging.com.

Funding Sources

Funding Sources

Donations: 37%

Government Funding: 43%

Program Fees: 20%

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